How Do You Know How Well You're Doing? Measuring Quality in the Clinical Laboratory

Ensuring quality at every stage of service—from test ordering and processing to reporting and communicating results—is at the top of every laboratory’s list of priorities. But how can labs best assess their progress in achieving this goal?

This webinar will provide an overview of the concept of quality indicators and their importance in successful accreditation assessments and the laboratory's overall quality contribution to patient care and safety. Participants will learn how to construct indicators to measure performance on key laboratory processes and answer the question posed in the program title.

In just 90 minutes you will:

Gain insight into the role quality indicators can play in laboratory assessment
Learn how to create indicators to measure performance on key laboratory processes
Get valuable tips for developing quality indicator measurements to determine how well your laboratory processes are functioning
Identify resource information to help your laboratory develop and monitor indicators

You’ll also have the opportunity to ask questions in the interactive Q&A portion of the program. Take this hassle-free approach to gain insight into this critical issue in the laboratory industry. And you can invite your entire group – for one low fee.

FEATURED FACULTY:

Lucia M. Berte,
President, Laboratories Made Better!, P.C.

HOST & MODERATOR:

Stephanie Murg
Editor, Diagnostic Testing and Technology Report Washington G-2 Reports