Competing To Win . . .Hospital outreach programs surveyed for the Washington G-2 Reports’ Third Annual Outreach Survey cite customer service and quality as the most important part of their "best practices" (34.5%). Surprisingly, only 6.5% of respondents include turnaround time among their key competitive strategies. A far greater concern is proper billing and pricing (13.7%).

Subscribers: click here for the full story

Non-Subscribers: click here to subscribe

November 2006 - Table of Contents

LIR November 2006 (full PDF issue)

United Healthcare Awards Exclusive 10-Year Contract to LabCorp

Self-Referral Crackdown: Pod Labs in CMS’s Crosshairs

Medicare Part B Premiums to Go Up 6% Next Year

Quest ’06 Revenues Up 17%, Driven by Esoteric Testing and LabOne

Lab Institute Highlights Medicare Reimbursement Squeeze, Need for Collaboration

Steady Growth Projected for Hospital Lab Sector

UnitedHealth CEO Resigns Over Stock Options Scandal

Canada’s Largest Lab Services Provider Sold for $1.2 Billion

Lab Stocks Up 11%; Quest Is Only Loser

Keys to Outreach Competition